AURENWATCHES · SINCE 1986
0
AUREN ATELIER

Frequently Asked Questions

How do I choose a watch?

Compare dial styles, case sizes and strap materials on the product pages. Contact our team if you would like help choosing.

How do I place an order?

Select your watch and any available options, add it to your bag and proceed to checkout. Enter delivery details and choose an available payment method.

How do I track my order?

Use the Track Order page with your order number and billing email. You can also find order details in My Account.

Which payment methods are available?

Available methods are shown at checkout. Card payments require an enabled payment provider.

What are the shipping and return terms?

See Shipping & Returns and confirm details with our team before ordering.

How do I care for my watch?

Clean the case with a soft cloth. Keep leather straps dry, avoid impacts and confirm the model’s water-resistance rating before exposure to water.